Frequently Asked Questions

  • How long will the order take to arrive?

    The Arriving Time = Processing Time + Shipping timeAfter the payment is received, Order arriving time needs 6-15 Business Day. Email will be sent to you if any update of your order and require your timely reply.

  • How can I track my order?

    Once your order has been sent out on the road,we'll email you your tracking information. You can also check order information through our track order page.

  • Where is my order?

    Your estimated delivery date includes processing time and delivery time .Once the order is shipped out we will email you the tracking number and shipping info .Pls track the parcel online by that information provided.

  • How much does the shipping cost?

    Good news, we offer free shipping if you're in the United States

  • Can I cancel/make changes to the order I just placed?

    It is only possible to make a change to your order within 24 hours of placing it and if the order has not been processed. We process orders very quickly, so changes and cancellations cannot always be fulfilled.

Product Questions